Support FAQ
PURCHASES AND ACCOUNT
Where are my tickets and purchases?
I bought a ticket. How do I enter an event?
Can I buy a ticket for a friend?
Can I watch the event later?
Can I return my merchandise?
USING THE APP
What is the best way to experience the event?
How do I fix my camera and microphone permissions?
Will this work on my mobile device?
What if the stream freezes or has a poor connection?
How do I find and invite my friends?
How many people can there be in a private room?
How does the band hear me? How does Qsound work?
How do I change the volume?
How do I make the show full screen?
Can I use AirPlay or Chromecast?
What are the public chat room guidelines?
